Once I completed all the selections, I found myself looking at a splash screen titled 'Hikaru Utada '40 Dai-Wa-Iroiro🎵' 360 Reality Audio Stream Archive.' Yep, no idea what that was about. Next, the Sony app runs you through a gauntlet of setup steps and options, some of which may seem confusing to novice users who just want to play some music already. (It arrives partially charged, so you can start using the headphones immediately, but you really should do a full charge first.) Even there, the quick-start guide makes no mention of something as basic as charging the battery. Instead, there's a QR code on the lid of the box you have to scan it with your phone to access an online manual. The included reference guide has tiny print and almost zero information on setting up or using the headphones. And if you're hoping for instructions to help you through it, too bad: The 720N continues Sony's tradition of terrible documentation.

How hard can it be to use headphones? Not very, though you do need Sony's companion app, and that makes the setup process take a bit longer than you'd expect. In addition, Sony's included USB-C charging cable is annoyingly short, but you can easily switch to a longer one if needed. I do wish Sony had done a better job labeling the left and right sides - the L and R badges are tiny and hard to spot - but once you've committed the button locations to memory, you'll know which side is which. Although it takes a little practice to remember how the right-side buttons are laid out, I like that they're a decent size and easy to locate by touch. (A pleasant chime sounds when you switch, though without any kind of verbal cue, it can be difficult to know which mode you've selected.) The only button on the left earcup is for power. The volume and play/pause buttons are on the bottom edge of right earcup, alongside a button that toggles between noise-canceling and transparency modes. The Millennium Falcon of headphones: She may not look like much, but she's got it where it counts, kid.

Cancelling spotify subscription